TERMS OF USE

These Terms of Use (“Terms”) constitute a valid, binding, and enforceable agreement between you (“User”, “you”, “your”) and Sanskriti Vinimaya Inc. (“Company”, “we”, “us”, “our”), governing your access to and use of the Sanskriti OTT Platform, including without limitation its website, mobile applications, smart television applications, interfaces, features, functionalities, content libraries, and all associated services, whether existing now or introduced in the future (collectively, the “Platform”). These Terms shall be deemed to be an electronic record within the meaning of the Information Technology Act, 2000 and the applicable rules thereunder, and shall not require any physical, electronic, or digital signature for enforceability.

By accessing, browsing, installing, registering on, or otherwise using the Platform in any manner whatsoever, you unequivocally acknowledge, represent, and agree that you have read, understood, and are legally bound by these Terms, together with all policies incorporated herein by reference, including but not limited to the Privacy Policy. Such acceptance shall constitute a legally binding contract between you and the Company. If you do not agree to these Terms in their entirety, you are not authorised to access or use the Platform and must immediately cease all use thereof.

For the purposes of these Terms, unless the context otherwise requires, “Content” shall mean and include all audio-visual works, cinematographic films, series, shows, live streams, and all other materials made available on the Platform. “Device” shall mean any internet-enabled device capable of accessing the Platform. “Subscription” shall mean a paid entitlement granting access to specified Content or features. “Registered User” shall mean any User who has created an account on the Platform. “Services” shall collectively refer to all functionalities, offerings, and Content made available through the Platform. The headings herein are for convenience only and shall not affect interpretation.

The Platform is intended solely for individuals who are competent to contract under applicable law. By accessing or using the Platform, you represent and warrant that you have attained at least eighteen (18) years of age, possess the legal capacity to enter into a binding contract, and are not otherwise prohibited from accessing the Platform under any applicable law. In the event that a minor accesses the Platform, such access shall be deemed to be under the supervision and with the consent of a parent or lawful guardian, who shall be fully responsible for such use.

You further represent and warrant that all information provided by you is true, accurate, complete, and not misleading, and that you shall maintain and promptly update such information to ensure its continued accuracy.

Access to certain features of the Platform may require the creation of a user account. In registering, you agree to provide accurate, current, and complete information and to maintain the confidentiality and security of your login credentials at all times. You acknowledge and agree that you shall be solely and exclusively responsible for all activities conducted through your account, irrespective of whether such activities are authorised by you.

The Company shall not be liable for any unauthorised access, misuse, or loss arising from your failure to safeguard account credentials. You undertake to immediately notify the Company of any suspected or actual unauthorised use of your account. The Company reserves the absolute right, without prior notice or liability, to suspend, restrict, or terminate your account in the event of breach, suspected breach, or misuse.

Subject at all times to your strict and continuous compliance with these Terms, the Company hereby grants to you a limited, personal, revocable, non-exclusive, non-transferable, non-assignable, and non-sublicensable license to access, install (where applicable), and use the Platform and to stream, view, or otherwise access the Content made available therein solely for your private, personal, and non-commercial consumption, and strictly in accordance with the functionalities, technical restrictions, and usage limitations embedded within the Platform. This license is granted on a conditional basis and shall remain valid only for so long as you remain in full compliance with these Terms and any additional guidelines, policies, or instructions issued by the Company from time to time.

For the avoidance of doubt, nothing contained herein shall be construed as conferring upon you any ownership rights, title, or proprietary interest of any nature whatsoever in or to the Platform, the Content, or any intellectual property embodied therein, and all such rights, title, and interest shall vest exclusively with the Company and/or its licensors. The license granted herein is limited to access and use and does not include any right to copy, store (except for temporary buffering), distribute, modify, adapt, publicly perform, or otherwise exploit the Platform or Content beyond what is expressly permitted.

You expressly acknowledge and agree that the Platform and Content are licensed to you and not sold, and that your rights are limited strictly to those expressly set out herein. Any rights not expressly granted to you under these Terms are hereby expressly reserved by the Company and/or its licensors, and no implied licenses shall be deemed to have been granted under any circumstances.

Any use of the Platform or Content that exceeds, circumvents, or is inconsistent with the scope of this limited license, including any commercial use, unauthorised access, or use in violation of applicable law, shall constitute an unauthorised use and a material breach of these Terms, entitling the Company to immediately suspend or terminate your access without notice, in addition to pursuing any and all remedies available under law, including civil and criminal action.

All Content made available on or through the Platform, including but not limited to audio-visual works, cinematographic films, series, shows, text, graphics, logos, designs, interfaces, software, code, and all associated elements, together with all intellectual property rights therein, are the exclusive property of, or are validly licensed to, the Company and are protected under applicable laws, including but not limited to copyright, trademark, and other proprietary rights laws in India and internationally. You acknowledge and agree that the Company retains full and complete ownership and control over the Platform and Content, and that no rights are transferred to you except as expressly provided herein.

You further acknowledge that the Platform employs and integrates various technological protection measures, including digital rights management systems (DRM), encryption protocols, watermarking, access control mechanisms, geo-blocking technologies, and other security features designed to prevent unauthorised access, copying, or distribution of Content. You agree not to, directly or indirectly, circumvent, disable, override, interfere with, or otherwise defeat any such technological protection measures or security mechanisms.

Without limiting the generality of the foregoing, you expressly agree that you shall not, whether by yourself or through any third party, copy, reproduce, download (except where expressly permitted), archive, distribute, transmit, broadcast, display, perform, publish, license, sublicense, sell, rent, lease, lend, assign, modify, adapt, translate, create derivative works from, or otherwise exploit any Content or any portion of the Platform in any form or manner whatsoever, including through the use of any automated or manual means, without the prior express written consent of the Company. This prohibition extends to, inter alia, screen recording, stream capturing, mirroring, rebroadcasting, peer-to-peer sharing, uploading to third-party platforms, or any other form of unauthorised dissemination.

You shall also not remove, alter, obscure, or tamper with any copyright notices, trademarks, watermarks, credits, or other proprietary notices embedded in or accompanying the Content. Any attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code, underlying structure, or operational logic of the Platform shall be strictly prohibited.

Any breach of this clause shall constitute a material violation of these Terms and may result in immediate suspension or termination of your access to the Platform without notice, in addition to exposing you to civil liability, damages, injunctive relief, and, where applicable, criminal prosecution under relevant laws. The Company reserves the right to take all necessary legal and technical measures to enforce its rights, including monitoring usage patterns, investigating suspected violations, and cooperating with law enforcement authorities.

You expressly agree that your access to and use of the Platform shall at all times be lawful, authorised, and in strict conformity with these Terms, and that you shall not engage in any conduct, whether directly or indirectly, that interferes with, disrupts, compromises, or adversely affects the integrity, security, functionality, performance, or availability of the Platform or the experience of other users. Without limiting the generality of the foregoing, you shall not attempt to gain unauthorised access to any portion of the Platform, its servers, systems, networks, databases, or any connected infrastructure, whether through hacking, password mining, exploitation of vulnerabilities, or any other illegitimate means. You further agree that you shall not reverse engineer, decompile, disassemble, decode, or otherwise attempt to derive the source code, underlying structure, algorithms, or architecture of the Platform, nor shall you engage in scraping, crawling, data mining, automated extraction, indexing, or harvesting of Content or data through bots, scripts, or any automated or manual process designed to circumvent normal access mechanisms.

You shall not introduce, transmit, or otherwise make available any virus, malware, trojan, worm, spyware, ransomware, or any other malicious or harmful code, program, or material that is designed or intended to disrupt, damage, intercept, or expropriate any system, data, or personal information. You shall not take any action that imposes an unreasonable or disproportionately large load on the Platform’s infrastructure, or that could impair or degrade the performance, functionality, or accessibility of the Platform.

You further undertake that you shall not impersonate any individual or entity, falsely state or otherwise misrepresent your identity, affiliation, or credentials, or engage in any deceptive, misleading, or fraudulent conduct, including but not limited to the use of false information, stolen identities, or unauthorised payment instruments. You shall not attempt to manipulate, interfere with, or exploit any aspect of the Platform’s operations, including recommendation systems, user metrics, subscription mechanisms, or security features.

Without prejudice to the foregoing, you agree that you shall not use the Platform for any unlawful, illegal, or prohibited purpose, including but not limited to the creation, transmission, publication, or dissemination of any content or material that is defamatory, libellous, obscene, pornographic, indecent, invasive of privacy, abusive, harassing, hateful, discriminatory, or otherwise objectionable, or that infringes upon the rights of any third party, including intellectual property rights, privacy rights, or publicity rights. You shall not upload, publish, or share any content that is harmful to minors, promotes or depicts unlawful activities, incites violence, threatens national security, or violates any applicable law, regulation, or governmental order in force.

You further agree that you shall not circumvent, bypass, or attempt to circumvent or bypass any territorial, geographical, or technological restrictions or access controls implemented by the Company, including through the use of virtual private networks (VPNs), proxy services, anonymisation tools, or any other mechanism designed to mask or alter your location or identity for the purpose of accessing Content that is not licensed for your region. Any such act shall constitute a material breach of these Terms and may result in immediate suspension or termination of your access to the Platform, without prejudice to any other rights or remedies available to the Company under applicable law.

The Platform may make available Content and Services under both free access and paid subscription-based models, and certain Content, features, or functionalities may be accessible only upon the purchase of a valid Subscription. By electing to purchase, activate, or renew any Subscription, you expressly agree and undertake to pay all applicable charges, subscription fees, convenience fees, levies, and statutory taxes, including but not limited to goods and services tax (GST), as may be applicable under law from time to time, at the rates prevailing on the date of transaction. All payments shall be required to be made through payment methods authorised and made available by the Company, including integration with third-party payment gateways, aggregators, or financial intermediaries. You acknowledge and agree that such third-party service providers operate independently of the Company, and the Company shall not be liable or responsible for any failure, delay, error, unauthorised transaction, chargeback, or other issue arising out of or in connection with such third-party payment systems, including any loss or damage suffered by you in relation thereto. Any disputes or grievances pertaining to payment processing shall be resolved directly with the relevant payment service provider or financial institution, without recourse against the Company.

Subscriptions may be offered for fixed durations and shall, unless expressly stated otherwise, be time-bound and valid only for the period specified at the time of purchase. Certain Subscription plans may be configured for automatic renewal, whereby you authorise the Company and/or its payment partners to charge the applicable subscription fee to your selected payment method at the end of each billing cycle, without requiring further consent for each renewal instance, unless such auto-renewal is cancelled by you prior to the applicable renewal date. You acknowledge that failure to cancel such auto-renewal in accordance with the prescribed process shall result in automatic continuation of the Subscription and corresponding charges.

The Company reserves the absolute and unilateral right, at its sole discretion and without incurring any liability, to determine, revise, modify, increase, decrease, or otherwise alter the pricing structure, subscription plans, billing cycles, features, bundled offerings, or availability of any Content or Services on the Platform, as well as to introduce new plans or discontinue existing ones, at any time. Any such changes shall be effective upon communication to users through reasonable means, including but not limited to in-platform notifications, email communication, or publication on the Platform. Continued use of the Platform or any Subscription following such changes shall constitute your acceptance of the revised pricing or terms.

All payments made by you towards the purchase, activation, or renewal of any Subscription on the Platform shall be deemed final, binding, non-cancellable, non-refundable, and non-transferable, irrespective of the extent of usage, partial consumption, non-use, or early discontinuation of the Services by you for any reason whatsoever. By completing a transaction, you expressly acknowledge and agree that you have reviewed the applicable Subscription plan, pricing, duration, features, and associated conditions, and that no refund, reversal, or credit shall be issued once such payment has been successfully processed, except in strictly limited circumstances as set out herein.

Without prejudice to the foregoing, the Company may, at its sole and absolute discretion, consider requests for refund or adjustment only in exceptional cases, and subject to verification and internal review, including but not limited to (i) instances of duplicate billing where you have been charged more than once for the same Subscription period due to a technical or system error; (ii) demonstrable erroneous charges where the amount debited materially differs from the price displayed at the time of purchase; or (iii) a prolonged and continuous inability to access the Platform or core Services for a substantial duration, directly attributable to a technical failure or deficiency solely within the control of the Company, and not arising from factors such as device incompatibility, internet connectivity issues, third-party service disruptions, force majeure events, or user-side errors.

Any request for refund under the limited exceptions described above must be raised within a reasonable period, not exceeding 14 days from the date of the transaction or occurrence of the issue, along with adequate supporting details and evidence as may be required by the Company for verification. The Company reserves the exclusive right to determine the validity of such claims and to approve or reject the same in its sole discretion, and its decision in this regard shall be final and binding.

Where a refund is approved, the same shall be processed, subject to applicable policies and timelines of the relevant payment gateway or financial institution, to the original payment method used for the transaction, and the Company shall not be responsible for any delays, deductions, or failures attributable to such third-party systems. No interest, compensation, or additional liability shall accrue to the Company in respect of any approved or rejected refund request.

Cancellation of a Subscription, including cancellation of any auto-renewal mandate, shall operate prospectively and shall not entitle you to any refund, rebate, or credit for the remaining or unutilised portion of the Subscription period. You acknowledge that access to the subscribed Services shall continue until the expiry of the applicable billing cycle, following which access may be discontinued unless renewed.

You expressly acknowledge and agree that access to, availability of, and performance of the Platform and the quality of streaming or delivery of Content are inherently dependent upon a variety of factors that are beyond the direct control of the Company, including but not limited to the specifications, compatibility, and configuration of your Device, the speed, stability, and reliability of your internet connection, bandwidth availability, network congestion, geographic location, and the performance of third-party service providers, including telecommunications and internet service providers. The Company does not represent, warrant, or guarantee that the Platform or any Content shall be available at all times, or that access thereto shall be uninterrupted, continuous, secure, timely, or error-free, nor does it guarantee that the quality of streaming, resolution, or playback shall meet any particular standard or expectation.

You further acknowledge that the Company may, in order to ensure continuity, stability, and optimal functioning of the Platform, dynamically manage, regulate, or adjust technical parameters associated with Content delivery, including but not limited to video resolution, bit rate, compression, buffering, and file size, and may implement adaptive streaming technologies that automatically alter playback quality based on prevailing network conditions and system performance. The Company shall not be liable for any degradation in quality, buffering delays, interruptions, latency, or temporary unavailability of Content arising from such adjustments or from any external or technical constraints.

The Company reserves the right, at its sole discretion and without prior notice, to temporarily suspend, restrict, or limit access to the Platform or any part thereof for purposes of maintenance, upgrades, testing, security enhancements, system integrity, or compliance with legal or regulatory requirements. The Company shall not be liable for any loss, inconvenience, or damage arising from such suspension or limitation of access.

The Company reserves the absolute, unilateral, and unfettered right, at its sole discretion and without prior notice or liability, to suspend, restrict, disable, or terminate your access to the Platform, in whole or in part, temporarily or permanently, for any reason whatsoever, including but not limited to (i) any actual or suspected breach of these Terms or any applicable policies; (ii) compliance with any applicable law, regulation, court order, or governmental directive; (iii) protection of the integrity, security, or functionality of the Platform; (iv) prevention of fraud, abuse, or unlawful activity; or (v) operational, technical, or business considerations as determined by the Company. Such action may include, without limitation, suspension or deletion of your account, blocking of access credentials, restriction of device access, or removal of Content.

Upon any suspension or termination, all rights, licenses, and permissions granted to you under these Terms shall immediately and automatically cease, and you shall forthwith discontinue all use of the Platform and any Content accessed therefrom. The Company shall not be liable for any loss of data, access, subscriptions, or other consequences arising from such suspension or termination. The Company further reserves the right to take appropriate legal action, including civil or criminal proceedings, in respect of any violation of these Terms.

The Platform, including all Content, features, functionalities, and Services made available therein, is provided strictly on an “as is” and “as available” basis, without any representations or warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted under applicable law, the Company expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, reliability, and uninterrupted or error-free operation.

Without limiting the generality of the foregoing, the Company does not warrant that the Platform shall meet your requirements or expectations, that access shall be continuous, timely, secure, or free from interruptions, delays, or errors, or that any defects shall be corrected. The Company makes no representations regarding the accuracy, quality, legality, or suitability of any Content. You acknowledge and agree that your use of the Platform is entirely at your own risk and discretion, and that you shall bear sole responsibility for any consequences arising from such use.

To the maximum extent permitted by applicable law, in no event shall the Company, its affiliates, directors, officers, employees, agents, licensors, or partners be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages of any nature whatsoever, including but not limited to damages for loss of profits, revenue, business opportunity, goodwill, data, or anticipated savings, or for any business interruption, system failure, or loss arising out of or in connection with your use of, inability to use, or reliance upon the Platform or any Content, whether based on contract, tort (including negligence), strict liability, or otherwise, even if the Company has been advised of the possibility of such damages.

Without prejudice to the foregoing, the total aggregate liability of the Company, under any circumstances and for any cause of action whatsoever, shall be limited to the amount actually paid by you to the Company for the Subscription, if any, during the immediately preceding billing period giving rise to such claim. The foregoing limitation shall apply notwithstanding the failure of any essential purpose of any limited remedy and shall survive termination of these Terms.

You agree to indemnify, defend, and hold harmless the Company, its parent entities, affiliates, subsidiaries, directors, officers, employees, agents, representatives, and licensors (collectively, the “Indemnified Parties”) from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable legal fees and expenses) arising out of or in connection with (i) your access to or use of the Platform; (ii) your breach or alleged breach of these Terms or any applicable law; (iii) any content, information, or material submitted, transmitted, or made available by you through the Platform; or (iv) your infringement or violation of any rights of any third party, including intellectual property, privacy, or contractual rights.

The Company reserves the right, at its own expense, to assume the exclusive defence and control of any matter subject to indemnification by you, and you agree to cooperate fully with the Company in asserting any available defences.

The Company shall not be liable or responsible for any failure, delay, interruption, or deficiency in the performance of its obligations under these Terms, or for any unavailability of the Platform or Services, where such failure or delay arises from or is attributable to events beyond its reasonable control, including but not limited to acts of God, natural disasters, fire, flood, earthquake, pandemic, epidemic, war, terrorism, civil commotion, governmental actions, embargoes, strikes, lockouts, labour disputes, power failures, network or telecommunications failures, cyberattacks, or failures of third-party service providers (“Force Majeure Events”). The Company’s obligations shall stand suspended for the duration of such Force Majeure Event.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Subject to applicable law, any dispute, controversy, or claim arising out of or in connection with these Terms, including their existence, validity, interpretation, performance, or termination, shall be subject to the exclusive jurisdiction of the competent courts located at Bengaluru, and you hereby irrevocably submit to such jurisdiction.

The Company reserves the absolute right, at its sole discretion, to amend, modify, revise, or update these Terms at any time, for any reason, including to reflect changes in legal requirements, business practices, or the features and functionalities of the Platform. Any such amendments shall become effective immediately upon publication on the Platform or upon such date as may be specified therein. It is your responsibility to periodically review these Terms, and your continued access to or use of the Platform following such publication shall constitute your binding acceptance of the revised Terms.

These Terms, together with all policies incorporated herein by reference, constitute the entire agreement between you and the Company with respect to the subject matter herein and supersede all prior or contemporaneous agreements, understandings, representations, or communications, whether written or oral. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed to the extent of such invalidity, and the remaining provisions shall continue in full force and effect, as if such invalid or unenforceable provision had never been included herein.

For any queries or concerns:

Sanskriti Vinimaya Inc. Registered Address: 651 N Broad St, Suite 201, Middletown, 19709, Delaware Email: contact@sanskriti.live

Site or Services

If You have any questions with respect to the Site and/or Services and/or Third Party Content (if any), then such correspondence should be directed to us at contact@sanskriti.live.

For any concerns, complaints or grievances in relation to the Site or Service, please contact the following grievance officer who will examine the complaint and take appropriate next steps.

Name: Sandeep Kumar Email Address: contact@sanskriti.live

Content Grievance Redressal

For any of our Content and Partner Content related concerns, complaints or grievances (excluding any Site and/or Service related complaints), please reach out to the grievance officer (Level I), Sandeep Kumar, who can be contacted at contact@sanskriti.live.

Sanskriti Vinimaya Inc. is a member of the Self-Regulatory Body (Level II), Digital Publisher Content Grievances Council. For any appeals to be submitted to such self-regulatory body, please write to them at grievance@dpcgc.org.

You would be required to furnish relevant details pertaining to your concern, complaint or grievance, specifically including your user login ID.

User Material

If You have any complaints relating to any third party User Material uploaded on the Site, then please contact contact@sanskriti.live.

Your email, which must bear Your digital signature or a signed written complaint, should include the following information:

Details of the objectionable user material or content; Details of the Basis of the objection; What relief is being requested; All other relevant information required by Sanskriti Vinimaya Inc. to assess the complaint.

The Sanskriti Vinimaya Inc. shall on examination of the complaint take all reasonable measures, including taking down the objectionable User Material expeditiously in accordance with applicable law. You agree and acknowledge that Sanskriti Vinimaya Inc.'s responsibility in relation to objectionable User Material is limited to removing them post receipt of Your objections in accordance with these Terms of Use and The Sanskriti Vinimaya Inc. shall not be responsible or liable for any other damages or losses incurred by You of any nature whatsoever.